About DC Forum for Staff
DC forum for staff is our signature continuing education platform offering 4 meetings a year specifically designed for the dental staff including office managers, receptionists, scheduling coordinators, dental assistants, and hygienists. Members need to register for each meeting whether they can attend or not, as it is necessary for proper planning.
Registration and dinner for all meetings will start at 5:30 PM and the program will be from 6 to 8 pm. All meetings will be held at our conference room ‘The Forum,’ 4825 Bethesda Ave., Suite 302, Bethesda, MD 20814.
2016-2017 Programs
10/20/2016 How to Get 5-Star Patient Reviews; Providing Remarkable Customer Service
02/23/2017 The Past, Present, and Future of Implant Dentistry
TBD How to Get Everyone Aligned With the Practice Vision?
TBD How to Hire Top Talents and Keep Them!
Meeting #1: How to Get 5-Star Patient Reviews
Are you generating 5-star online reviews from your patients? Do you have an effective protocol for asking and getting online reviews from your happy patients? In this presentation, we’ll discuss the power of online reviews and how to get your patients to share positive testimonials for better online exposure.
Course objectives:
- How to ask for reviews
- How to share reviews on social media for more exposure
- How to manage negative reviews
Date: Thursday, October 20, 2016
Time: 6:00 pm – 8:00pm
Location: The Forum
Fee: $35.00 (Complimentary for members of Facialart Dental Forum)
CE: 2h (AGD PACE Approved Provider)
Meeting #2: The Past, Present, and Future of Implant Dentistry
Implant dentistry has evolved tremendously in the past few years. In this forum for staff, we’ll review the lessons learned from the past, current trends, and the future of implant dentistry. The staff members are an important part of the implant treatment process and patient education. During this forum, we’ll discuss relevant topics to help each member of your team gain the knowledge on dental implants.
Course objectives:
- Discuss lessons learned from the past in implant dentistry
- Discuss current trends in achieving predictable treatment outcomes
- Review the current digital work flow and future trends in implant dentistry
Date: Thursday, February 23, 2017
Time: 6:00 pm – 8:00pm
Location: The Forum
Fee: $35.00 (Complimentary for members of Facialart Dental Forum)
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CE: 2h (AGD PACE Approved Provider)
Meeting #3: Is Your Team Aligned with The Practice's Vision?
In our experience, when patients ask their dentist or staff about oral surgery procedures, over 70% of the answers are either inaccurate or outdated. In this presentation, we’ll discuss the top 10 frequently asked questions about oral surgery and contemporary information to help you educate your patients and maximize their treatment acceptance.
Course objectives:
- Top 10 questions patients ask about oral surgery
- Relevant and accurate answers that build confidence and motivation
- Resources to get quick answers
Date: Thursday, April 27, 2017
Time: 6:00 pm – 8:00pm
Location: The Forum
Fee: $35.00 (Complimentary for members of Facialart Dental Forum)
CE: 2h (AGD PACE Approved Provider)
Meeting #4: How to Hire Top Talents?
Cancellations are a costly and disruptive problem for any dental practice. While some cancellations are legitimate, most occur because of patient’s lack of value for the reserved appointment. In this program, we’ll discuss why cancellations happen and what you can do to minimize them.
Course objectives:
- Why do cancellations happen?
- Effective communication strategies to minimize appointment cancellations
- Informing and enforcing practice policies on cancellations
Date: Thursday, June, 15 2017
Time: 6:00 pm – 8:00pm
Location: The Forum
Fee: $35.00 (Complimentary for members of Facialart Dental Forum)
CE: 2h (AGD PACE Approved Provider)
'The Forum' Conference Room
4825 Bethesda Avenue
Suite 302
Bethesda, MD 20814
Telephone: 301-654-7070