Practice Without Drama
Have you realized the practice that you always dreamed of?
Or do you find yourself working harder…but not reaching your goals?
Are you constantly having problems with your staff?
Do you start doing new procedures, only to find yourself under more stress with less productivity?
Have you spent a lot of money on advertising and been disappointed with the results?
These are common challenges that dentists struggle with on daily basis. Add to them the administrative responsibilities of running a practice, and many dentists find themselves exhausted, unmotivated, and less and less productive.
Overcoming challenges like these requires a practice management plan. A plan based on a clear strategy, defined goals, and realistic action items. It requires you to begin working on rather than in your practice. To be able to practice dentistry without drama, you must align your vision with your strengths, your staff, clear protocols, and a well-thought out strategy.
Your one-page strategy is the map to where you want to be. Arriving to any destination requires planning (mode of transportation, getting tickets, getting a dependable car, etc) with a good map and close attention on your progress (watching the road, pilot navigating the plane, etc), overcoming obstacles (weather, road closures, turbulence, etc) and having metrics (information on your speed, number of stops, and pace). Growing your practice and achieving your dreams is no different. A one-page strategy will provide you with the answers to:
- Who: Daily requirements
- When: schedules evaluated weekly
- How: Actions required evaluated quarterly
- What: your goals for the year
- Where: Targets evaluated 3-5 years
- Why: your purpose during your life
- Should: Addressing core values forever
We can assist you answer these questions and build a plan that is realistic, understood by your team, and guides you to where you want to be.
Discover Your Strengths
Thriving practices have realized that they can not be everything to everyone. Some dentists have decided to engage in procedures outside of their expertise and training, only to realize it resulted in decline in productivity, stress, complications, and lost patients. Practice management and business development experts consistently recommend companies to discover their true strengths, products, or services and focus their strategies, marketing, and team energy in developing them.
Successful and growing practices have learned what their true strengths are, what they are the best at providing, and strategies to streamline those services to make it easy, predictable, and profitable while minimizing stress and loss. It is important to define your strengths and share that with your team and the community.
Finding and Hiring The Right Staff
You have made great sacrifices and investments in your new office and hiring the wrong staff will cause more damage and loss of opportunities that any other factor. Your team is crucial in helping you achieve your goals and dreams. But how do you find the right person? What is a right person for you? How do you discover the true strengths of potential applicants and avoid the wrong person who will be very costly to you?
We have been following specific techniques in finding the right people as utilized by many successful companies. These techniques have allowed us to find the right person, in the right position, on the right team, going to the right destination.
Dr. Kazemi can share these techniques and protocols to help you find the right people that will save you enormous amount of wasted time, resources, and money.
We appreciate and value your patient referrals and recognize the importance of achieving treatment acceptance in order to create loyal patients. Some of the ways we achieve this include:
- Obtaining X-rays and models prior to patient consultation
- Conducting an in-depth consultation with probing questions to assess your patient’s explicit needs
- Understanding the patient’s personality and how and in what form they want information
- Providing educational tools to support solutions to the patient’s needs
- Endorsing the recommended treatments
- Offering financial options to make the treatment possible
- Scheduling promptly
- Providing written and video consultation reports
- Following-up properly
The Role of Your Team Specialists
When we work with patients you refer to us, we place special emphasis on patient case acceptance, not just for the recommended surgery but also for your dentistry practice. We do this by engaging patients in achieving long-term oral health and educating them on a variety of dental treatments including:
- Periodontal care
- Restorative care
- Cosmetic dentistry
In engaging and educating patients, we work to ask the right questions, understand their needs, offer various dental solutions, and build confidence in your ability as well as the skill of other specialists who provide those treatments. We have found this cross-education strategy very effective in increasing patient acceptance of the referring dentistry practice following completion of patient’s surgical treatment with us.
Loyal patients are those who feel special and important to all the doctors who treat them. One way to help patients feel they are a priority is for all the doctors involved in the treatment to talk with one another and exchange relevant information about the patient. To that end, our office has set up proven protocols to keep you informed and up-to-date with regard to your patient’s progress. Some of those protocols include:
- Consultation or treatment letters on the same day via fax or email
- Personal calls to discuss unusual or complicated circumstances
- “Heads-up” calls to keep you apprised of patient needs or concerns
- Easy online tools for you to share relevant information about your patient
- Easy access for you to critical information you need
- Quick and easy access to Dr. Kazemi by phone or email
Above and beyond anything else we do, we recognize that our most crucial opportunity to create loyal patients is to achieve predictable and extraordinary surgical results each and every time. Whether we are performing an extraction, wisdom tooth removal, bone grafting, or a dental implant, you and your patient should expect nothing less than great surgical results with no complications.
Dr. Kazemi is a skilled and proven surgeon who has achieved mastery in teeth extractions, dental implants, bone grafting, jaw surgery, oral pathology, and trauma treatment. Each and every patient surgery is methodically planned and exactingly performed using minimally invasive approaches, appropriate materials, and only the necessary anesthesia.